Privacy Policy

In the following, we would like to inform you about processing personal data used on our website.


VIDEO TO VOICE GmbH (Pettenkoferstr. 16-18, 10247 Berlin) is responsible for these web pages. Further information about our company and the persons authorized to represent it can be found in our legal notice.

Which data is processed?

Legal basis for processing data

In order to run our website and the services associated with it, we process personal data on the basis of the following legal principles:

  • consent (Art. 6 para. 1 lit. a) of the GDPR)
  • for fulfilling contracts (Art. 6 para. 1 lit. b) of the GDPR)
  • on the basis of a balancing of interests (Art. 6 para. 1 lit. f) of the GDPR)
  • for fulfilling a legal obligation (Art. 6 para. 1 lit. c) of the GDPR)

We will refer to the relevant terms in connection with the respective processing so that you can classify on which basis we process personal data.

If personal data is processed on your consent, you have the right to revoke this consent at any time with future effect.

If we process data on the basis of a balancing of interests, you as the person concerned have the right to object to the processing of personal data, taking into account the provisions of Art. 21 in the GDPR.

Access data

When you visit our website, personal data is processed in order to display the website’s content on your terminal device.

In order for the pages to be displayed in your browser, the IP address of the terminal device you use must be processed. Additional information regarding your terminal device’s browser is also processed.

Under data protection law, we are also obliged to ensure the confidentiality and integrity of the personal data processed with our IT systems.

For this purpose, the following data is recorded on the basis of a balancing of interests:

  • IP address, in cases where web pages cannot be accessed: "Error Log" (for a maximum of 7 days)
  • Operating system of the computer visiting the site
  • Browser version of the computer visiting the site
  • Name of the retrieved file
  • Date and time of retrieval
  • Data volume transferred
  • Referring URL

The IP address will be deleted after 7 days at the latest from all systems used in connection with operating these web pages. We can then no longer establish a personal reference from the remaining data.

The data is also used to determine and correct errors on the web pages.

Contact form

We provide a contact form on our website where you can request information about our products or services, or contact us in general. We have marked the data fields that are necessary for you to answer as mandatory fields. Any other data fields are voluntary.

We need this information in order to process your inquiry, to address you correctly and to send you an answer. Data processing is carried out for concrete inquiries for fulfilling a contract or entering into a contract. In the case of general enquiries, processing is based on a balancing of interests.

Inquiries received via the contact form on our website are processed electronically by us in order to answer your enquiry. In this context, other persons, departments and possible third parties may also become aware of the content on the form you have sent.

Data on the form is sent online via encrypted connections.


You can also subscribe to an email newsletter on our website. In addition to voluntary information provided in the respective form, we only process your email address for this purpose. However, this is also absolutely necessary in order to send you the newsletter.

You can unsubscribe from the newsletter at any time. Alternatively, you will find a link for unsubscribing in every newsletter email.

In order to analyse the popularity of our newsletter mailings and to optimise them, we log when emails are opened and links are clicked. This usage analysis is based on a balancing of interests. You can object to this kind of data processing by unsubscribing from the newsletter.

When sending the newsletter, our service provider ("Chimpify") may also use service providers outside the European Union. In this case, the service provider ensures the conditions for adequate level of data protection as per Art. 44 et seq. of the GDPR.


Cookies are used on our web pages. Cookies are small text files that are stored in your terminal device via your browser. Cookies are necessary for certain functions on our web pages.

We use session cookies, which are automatically deleted by your browser immediately after the end of your visit to our website.

However, for the purpose of web analysis, we also use persistent cookies, which are not automatically deleted at the end of your visit to our website.

You can prevent cookies being used by making the appropriate settings in your browser. However, we would like to point out that there may be restrictions when using our website. No programs or other applications are installed or started on your computer by cookies.

The use of cookies is based on a balancing of interests. Our interest is to make visiting our web pages a user-friendly experience.

Web analysis

On this website, "Stetic", a web analysis tool, is used. The purpose of its use is the "needs-based design" of this website, which is carried out on the basis of a balancing of interests. Web analysis also enables us to detect and correct errors on the website, e.g. due to faulty links. Stetic uses cookies. These are text files which are stored on your computer and which enable your use of the website to be analysed.

You can opt out from data generated by cookies and related to your use of the website being collected by visiting this page.

Purposes of processing personal data

We process the aforementioned data to operate our website and fulfil contractual obligations for our customers or for the protection of our legitimate interests.

In the case of enquiries from you that are outside an active customer relationship, we process the data for the purposes of sales and advertising. You can object to the use of your personal data for advertising purposes at any time.

Voluntary data

If you provide us with data voluntarily, e.g. in forms, and this data is not required for fulfilling our contractual obligations, we process this data on the justified assumption that the processing and use of this data is in your interest.

Receiver / passing on of data

Data that you provide will not be passed on to third parties. In particular, your data will not be passed on to third parties for their advertising purposes.

However, we may use service providers to operate this website or for further products or services from us. In this case, it may be the case that a service provider obtains knowledge of personal data. We select our service providers carefully - especially with regard to data protection and data security - and take all measures required by data protection law for permissible data processing.

Data processing outside the European Union

Insofar as personal data is processed outside the European Union, you can see this in the previous explanations.

Data processing outside the EU takes place with regard to the sending of the email. In this instance, our service provider "Chimpify" uses the provider "Sendgrid". The necessary measures have been taken to ensure an adequate level of data protection. For this purpose, the EU standard contract clauses are applied, which can be found on the EU Commission’s website.

Data protection officer

We are not legally obliged to appoint a data protection officer.

Your rights as a data subject

You have the right of access to personal data concerning you. You can contact us for information at any time.

In the case of a request for information that is not made in writing, we ask for your understanding that we may require you to provide evidence that proves that you are the person you claim to be.

Furthermore, you have the right to correct, delete or restrict the processing of data, in as far as you are legally entitled to do so.

Finally, you have the right to object to data processing within the scope of the statutory provisions. The same applies to a right to data transferability.

Deletion of data

As a matter of principle, we delete personal data when there is no need for further storage. In particular, it may be necessary to keep data if it is still needed to fulfil contractual services, to check and grant or ward off warranty and, if applicable, guarantee claims. In the case of statutory storage obligations, deletion shall only be considered after the respective storage obligation has expired.

Right of appeal to a supervisory authority

You have the right to complain about the personal data processed by us to a data protection supervisory authority.

Amendment of this data protection notice

We will revise this privacy notice whenever changes are made to this website or other matters that require it. You will always find the current version on this website.

Stand: 1.11.2020